Returns & Exchanges
NOTE: We do not accept returns for shoes purchased from the "Sample Category". All sales from the Sample Category are FINAL. For all other items, including Sale items, we ask that you try your purchase on for fit and size on clean, carpeted surfaces only until you are sure that you will be keeping them. If for any reason you are not happy with your purchase, please return it within 14 days of receipt. We will gladly exchange your product or refund your credit card. Please be advised that all products must be returned unworn and in their original packaging. Please include a copy of your sales receipt as well as the reason for return. Return shipping charges are the responsibility of the customer. Please click here to start the return process, or call our customer service department at 1-866-CORDANI (267-3264) or email firstname.lastname@example.org for return authorization and processing information.
All returns should be made to Cordani, 76 Albion Street, Wakefield, MA 01880. Returns without prior authorization will not be processed.